This documentation supports the 9.1 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Associating AIFs with SRDs

To use an advanced interface form (AIF) with a service instead of the default Provide Information form, you must associate the AIF with the service request definition (SRD). 

To associate an AIF with an SRD

  1. Log into your server as a Service Catalog Manager.
  2. Open the Service Catalog Manager Console.
  3. Open an SRD.
  4. On the Service Request Definition form, select an AIF template from the  Advanced Interface Form field.
  5. Save your changes.

Related topic

Creating service request definitions: Basic configuration

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