This documentation supports the 9.0 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Upgrading

The new BMC Remedy ITSM Suite 9.0 Deployment documentation is now online.

This new set of online documentation contains consolidated installation and upgrade procedures for all of the components in the BMC Remedy IT Service Management (ITSM) Suite.

Refer to that documentation for information about upgrading to BMC Service Request Management 9.0.

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