This documentation supports the 9.0 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Localizing the application

You can localize all content that appears to users in the Request Entry console. This section guides you through the steps of localizing the display properties in the languages of your user community.

The following topics are provided:

You can perform these advanced configuration and administration steps after you understand basic BMC Service Request Management functionality. For example, display properties you can localize including navigational categories, AOTs, PDTs, and SRDs.

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