Defining service targets for an SRD
BMC Service Level Management can set goals and monitor service requests to ensure that the correct level of service is being provided. You can set optional milestones and related actions to ensure that the goals are met.
This option is available only if BMC Service Level Management is installed. The Service Catalog Manager must have SLM Manager or SLM Config permissions to access the Service Target Wizard.
This section describes how to define service targets for SRDs. The following topics are provided: