This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Working with surveys

This section contains instructions for creating and managing surveys. Surveys give the Service Catalog Manager or Business Analyst an indication of customer satisfaction levels and how the service desk is performing.

The following topics are provided:

Related topics

Submitting a request survey

Localizing surveys in an SRD

Additional information

The Pulse: Survey frequency and investigation in BMC Service Request Management (BMC Communities)

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.