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Work order notifications by roles

The following table lists the work order states that trigger notifications and the application roles they are sent to.

Current status

Requested for

Requested by

Work order assignee

Work order manager

Assigned

Yes

Yes

Yes

Yes

Pending

Yes

Yes

Not applicable

Not applicable

Waiting Approval

Yes

Yes

Not applicable

Not applicable

Planning

Note: A notification is sent when the work order is approved, which can be seen when the request goes to Initiated.

Note: A notification is sent when the work order is approved, which can be seen when the request goes to Initiated.

Not applicable

Not applicable

In Progress

Yes

Yes

Not applicable

Not applicable

Completed

Yes

Yes

Not applicable

Not applicable

Rejected

Yes

Yes

Not applicable

Not applicable

Cancelled

Yes

Yes

Yes

Yes

Closed

Not applicable

Not applicable

Not applicable

Not applicable

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