This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Search criteria for managing service requests

Use the Search Criteria section of the Service Request Coordinator Console to search for available requests. The search results display requests in different states, such as Waiting Approval, based on the specified search criteria.

If you leave all the Search Criteria fields blank, the search results display requests that you have permissions to view.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.