This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.


This section provides the following information about installing BMC Service Request Management:

See the BMC Remedy IT Service Management documentation for end-to-end processes for the following installation upgrade paths:


Before you install the product, you should review and understand the entire installation process.


To avoid installation problems, consider installing only one version of BMC Service Request Management on your computer.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.