This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

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Configuring the default web path

To ensure that users can access the application from a browser, complete the following steps.

To configure the default web path

  1. From the IT Home page, open the AR System Administration Console.
  2. Click System > General > Server Information> Advanced tab.
  3. Enter the path to the mid tier in the Default Web Path field, per this format:
    http:// :/arsys/

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.