This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Adding work information to a request from the Business Manager Console

You can add work information, such as notes on completed tasks, to a request.

To add request work information

  1. From the Business Manager Console, select a request, and click Add Info To Request.
  2. From the Request Work Info form, add work information as needed (for example, notes or an attachment).
  3. Click Save.

Related topic

Work information

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.