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Phased rollout

 

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

BMC Service Request Management 21.02 Administering

Configuring the Request Entry console to display the service catalog and provide self-service

Read the following topics to learn how to configure the appearance and behavior of the Request Entry console:

Related topics

Request Entry console

Configuring visible fields in the Request Entry console

Configuring service request images

Specifying the default behavior of SRDs (Popular Services)

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Last modified by Vrishali namdev Galinde on Jun 21, 2021
request_entry_console administering

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Configuring notifications
Configuring preferences and rules for the Request Entry console
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