Read the following topics to learn how you can submit service requests in BMC Service Request Management by using the Request Entry console.
See the relevant information based on your goal:
|Understanding the Request Entry Console, an easy-to-use user interface, to view and submit requests, and manage them.
|Submitting an individual request or adding several requests to your cart and submitting them in a single operation.
|Using the Request Again function for creating a copy of a service request that is similar to a previous one that you submitted and submitting the request again.
|Submitting requests on behalf of other users, if your administrator has set up an on-behalf-of rule that allows you to submit requests on their behalf.
|Adding multiple requests to the cart and submitting them in a single operation.
|Using the Product Ordering form for ordering products in a request.