Release notes and notices
Learn what’s new or changed for BMC Service Request Management 20.08 release, including new features, urgent issues, documentation updates, and fixes or patches.
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| Date | Summary | References |
|---|---|---|
| June 13, 2022 | This patch includes defect fixes for Remedy with Smart IT. | 20.08 patches |
| January 7, 20221 | 20.08 patch 12 includes fixes for defects in Smart IT and BMC Service Request Management. | 20.08 patches |
| September 16, 2021 | 20.08 patch 9 includes fixes for defects in Smart IT . | 20.08 patches |
| July 28, 2021 | 20.08 patch 4 includes fixes for defects in Smart IT and BMC Service Request Management. | 20.08 patches |
| June 21, 2021 | 20.08 patch 3 includes fixes for defects in Smart IT and BMC Service Request Management. | 20.08 patches |
| May 19, 2021 | 20.08 patch 2 includes fixes for defects in Smart IT. | 20.08 patches |
| April 21, 2021 | 20.08 patch 1 includes fixes for defects in Action Request System. | 20.08 patches |
| September 23, 2020 | For the Remedy IT Service Management Suite enhancements, see
Remedy IT Service Management Suite enhancements
| 20.08 enhancements |
1 There are no patches with version numbers 20.08.05, 20.08.06, 20.08.07, 20.08.08, 20.08.10, and 20.08.11.
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