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This documentation supports the 20.08 version of Service Request Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC Service Request Management 20.08

Getting started

If you are new to BMC Service Request Management, read and perform getting started tasks to learn how to create and manage service request definitions, service catalogs, and work orders in BMC Service Request Management.

Related topics

Installation Open link

Known and corrected issues

Getting started for new users

Getting started with service requests

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Last modified by Manash Baruah on Oct 27, 2021
getting_started concept

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