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This documentation supports the 20.08 version of Service Request Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC Service Request Management 20.08 Getting started

Best practices for BMC Service Request Management

We recommend that you review best practices for BMC Service Request Management prior to implementing a product or a feature.

CategoryReferences
Planning

Configuring after installation

Administering

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Last modified by Manash Baruah on Oct 27, 2021
reference best_practices getting_started

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