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This documentation supports the 20.08 version of Service Request Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC Service Request Management 20.08 Release notes and notices

20.08 patches

Review the fixes and updates in patches to BMC Service Request Management 20.08 that might impact your users.

Related topics

Known and corrected issues

20.08 enhancements

Available patches

Patch version

Defect fixes

20.08.13
  • Defect fixes in Smart IT Open link
20.08.12
  • Defect fixes in Smart IT Open link
  • Known and corrected issues
20.08.09

Defect fixes in Smart IT Open link

20.08.04
  • Defect fixes in Smart IT Open link
  • Known and corrected issues
20.08.03
  • Defect fixes in Smart IT Open link
  • Known and corrected issues
20.08.02

Defect fixes in Smart IT Open link

20.08.01

Defect fixes in Action Request System Open link


SaaS application patching

BMC applies patches during  Maintenance windows Open link .

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Last modified by Vignesh Kannan on Jun 13, 2022

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Known and corrected issues
20.08 enhancements
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