This documentation supports the 19.08 version of Service Request Management.

To view an earlier version, select the version from the Product version menu.

GetListOfWorkOrders

The following table lists the values needed to retrieve a list of work orders and their associations:

Web service field

Field value

Required

Notes

Qualification

AR System qualification

Yes

For example:'Status' = "Pending" AND 'Priority' = "Critical"

startRecordNAOptional
maxLimitNAOptionalThe maximum number of entries to return

The following table lists the values the output values:

Web service field

Field on form

Notes

Request_ID

Request ID

Unique identifier on WOI:WorkOrder RelationshipInterface form, which is a join form of the WOI:Association and WOI:WorkOrderInterface forms

Request_ID01

Request ID01

Unique identifier on the WOI:Association form

Association_Type01

Association Type01

Lookup_Keyword

Lookup Keyword

Request_Type01

Request Type01

Business_Service

Business Service

CI_DatasetId

CI_DatasetId

CI_ReconId

CI_ReconId

InstanceId

InstanceId

Product_Cat_Tier_1

Product Cat Tier 1(2)

Product_Cat_Tier_2

Product Cat Tier 2 (2)

Product_Cat_Tier_3

Product Cat Tier 3 (2)

Product_Model_Version

Product Model/Version

Product_Name_2_

Product Name (2)

Work_Order_ID

Work Order ID

Unique identifier on the WOI:WorkOrderInterface form

Status

Status

Status_Reason

Status Reason

Actual_End_Date

Actual End Date

Actual_Start_Date

Actual Start Date

Completed_Date

Completed Date

Last_Modified_Date

Last Modified Date

Scheduled_End_Date

Scheduled End Date

Scheduled_Start_Date

Scheduled Start Date

Submit_Date

Submit Date

Summary

Description

Priority

RequestAssignee

ASCHG

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