This documentation supports the 19.02 version of Service Request Management.

To view an earlier version, select the version from the Product version menu.

Making the application accessible for users with disabilities

Users with disabilities can use keyboard and screen-reading software to read the Request Entry console.

To set accessibility options

  1. From a browser, open the AR System User Preferences form.
  2. Click the Accessibility tab.
  3. In the Accessibility section, select the following accessibility options:
    • Accessible Mode — Screen Reader / No Vision
    • Accessible Message — All Actions
  4. Click Save.
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