This documentation supports the 18.08 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Viewing the history of imports and exports

The History View window shows the history records of your imports and exports.

To view the history of imports and exports

  1. Open the Import Export Console.
  2. From the left navigation pane, click History.
  3. In the Operation field, select Export or Import as the operation to view.
  4. (Exports only) In the Type field, select SRDPDT, or Supporting Data as the type of data to view.
  5. Click Search after you have specified your search criteria (for example, SRD as the Type of data and Export as the Operation).
    The history data appears in the search results table.

Information about the individual objects included in the import or export is shown in the Details pane.

Related topic

 Troubleshooting functional areas of the application

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