Setting up JBoss to work with BMC Service Request Management
JBoss uses its own libraries and does not automatically pick up the library files that come with Remedy Mid Tier. You must copy the library files to the <midTierInstallationFolder>/WEB-INF/lib folder.
To set up JBoss to work with BMC Service Request Management
- Stop JBoss.
- Copy the following files to the <midTierInstallationFolder>\WEB-INF\lib folder:
You can find these files in the <midTierInstallationFolder>\PluginsCache folder for the SRMSServiceRequestBrowser plug-in.
- Restart JBoss.