This documentation supports the 18.08 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Service Request Management 18.08 release, including new features, urgent issues, documentation updates, and fixes or patches.

Note

This section only includes information about changes since the  most recent  release of BMC Service Request Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.0, review the release notes for versions 9.1 and 18.05.

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DateTitleSummary
November 29, 201818.08.01: Patch 1 for version 18.08This patch consolidates all the Hot Fixes delivered for Service Request Management version 18.08 and later into a single patch release.
August 31, 201818.08 enhancements

For enhancements in this release, see Remedy IT Service Management Suite enhancements .

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