Localizing the application

You can localize all content that appears to users in the Request Entry console. Read the following topics to learn about the steps of localizing the display properties in the languages of your user community.

• Locale fallback mechanism
• Localizing BMC Service Request Management objects
• Localizing navigational categories
• Localizing AOTs
• Localizing PDTs
• Localizing SRDs
• Localizing AIFs
• Localizing surveys in an SRD
• Finishing localization

You can perform these advanced configuration and administration steps after you understand basic BMC Service Request Management functionality. For example, display properties you can localize including navigational categories, AOTs, PDTs, and SRDs.