Creating service request definitions: Extended configuration
The following topics describe various configuration steps for surveys, cart display, service requests, Request Entry console behavior, and so on.
- Setting options in the Service Request Definition Settings form
- Configuring service request images
- Adding hyperlinks in an SRD
- Adding an image to the Instructions field
- Configuring actions to auto-fill responses in a service request
- Defining SRD levels
- Adding a service CI to an SRD
- Defining service targets for an SRD
- Configuring visible fields in the Request Entry console
- Configuring service request HTML definitions
- Making products available for ordering
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