This documentation supports the 18.08 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Configuring the default web path

To ensure that users can access the application from a browser, you need to configure the default web path.
  1. From the IT Home page, open the AR System Administration Console.
  2. Click System > General > Server Information> Advanced tab.
  3. Enter the path to the mid tier in the Default Web Path field, per this format:

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