This documentation supports the 18.08 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Changing the server time zone

If you have been given Administrator permissions, you can change the default time zone in the application for your application server. It is specified by a value of Yes in the Server Timer Zone field on the Time Zone form.

To specify a time zone

  1. From the IT Home page, open the Application Administration Console.
  2. Click the Custom Configuration tab.
  3. Choose Foundation > Organizational Structures > Time zone, and click Open.
  4. Click Search to find the time zone where your application server is located.
  5. Select your time zone from the results list.
  6. To make the selected time zone the default, select Yes in the Server Time Zone field.
  7. Click Save.

Related topic

Creating BMC Remedy AR System user preference records

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