Viewing survey results
You can view the results of service request surveys by running the Survey Results Detail report from the AR System Reporting Console.
You must have correct permissions to run the report. For more information, see Analyzing services by running reports.
To view survey results
- From the IT Home page, select AR System Administration > AR System Report Console.
- Select the Survey Results Detail report and click Run.
You can export the report or print it, as explained in Analyzing services by running reports.