This documentation supports the 18.05 version of Service Request Management.

To view the latest version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Service Request Management 18.05 release, including new features, urgent issues, documentation updates, and fixes or patches.

Note

This section only includes information about changes since the  most recent  release of BMC Service Request Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 7.6.04, review the release notes for versions  8.0 , 8.1, 9.0, 9.1 and 18.05.

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Identity Request Management no longer supported

The Identity Request Management (IRM) module is no longer supported in versions 9.0 and later of BMC Service Request Management. However, IRM continues to be shipped for reference in version 9.1.00 of BMC Service Request Management.

For more information about the end of life of IRM, see Product announcements.

DateTitleSummary
May 31, 201818.05 enhancements

BMC Service Request Management 18.05 enhancements include:

  • Enhancements to BMC Service Request Management for recurring price

Additionally, the following defects are fixed in this release:

  • SW00516267
  • SW00513246
  • SW00518414
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