Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Viewing report details

You can view the information of a report by clicking the Details tab on the menu bar of an active report.

When you click the Details tab, a window with three tabs is displayed. The first tab is the Report Details tab:

The second tab contains information about the fields used in the report.

The third tab contains the SQL generated by BMC Helix ITSM: Smart Reporting for the report. You can restrict access to this tab through role permissions so that only advanced users can view it.

Where to go from here

Marking your favorite content

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