Quick tour of Smart Reporting
The following table outlines the different content areas of BMC Helix ITSM: Smart Reporting (Smart Reporting):
The Smart Reporting dashboard is your personal reporting portal, where you can view your key reports at a glance. You can switch between tabs to view subject-related reports, search your corporate repository for dashboard-enabled reports and add them to a selected tab, or access a corporate tab.
|Browse page and search options
The Browse page is one of the main ways to find and run reports in Smart Reporting. You can view all the reports to which you have access and add these reports to your favorites. This option provides you with a shortcut to your most used reports.
For more information, see Setting your layout and browsing preferences.
You can view the actions performed by selected users and types of content.
For more information, see Viewing your activity and posting comments on the timeline.