Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

21.02.01: Patch 1 for version 21.02

Review the fixes and update in this patch in BMC Helix ITSM: Smart Reporting(Smart Reporting) that might impact your users.

Related topics

Known and corrected issues

21.02 enhancements

21.02.01: Patch 1 for BMC Helix Innovation Suite Open link

Defect fixes

The Smart Reporting 21.02.01: Patch 1 includes the defect fixes for Smart Reporting functionality. For more information about the defects fixed in this patch, see Known and corrected issues.

Applying the patch for BMC Helix ITSM subscribers

If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see BMC Helix Upgrade policy Open link  in the BMC Helix Subscriber Information documentation.

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