This documentation supports the 20.08 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for Remedy Smart Reporting 20.08, including new features, urgent issues, documentation updates, and fixes or patches. 


This section only includes information about changes since the most recent release of Remedy Smart Reporting. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.1, review the release notes for versions 9.1, 18.05, 18.08, 19.02, 19.08, 19.11, and 20.02.


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Related topics

Known and corrected issues

Remedy Action Request System release notes

Remedy IT Service Management Suite release notes

BMC CMDB release notes

September 23, 202020.08 enhancements

Enhancements available in this release:

  • Performance improvement for Report Design with Calculated Field

  • Performance improvement for broadcasting through email

  • View status of previous executions of broadcasts

  • Ability to check data connectivity by enabling volatile data source settings

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