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This documentation supports the 20.08 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Remedy Smart Reporting 20.08

Release notes and notices

Learn what’s new or changed for Remedy Smart Reporting 20.08, including new features, urgent issues, documentation updates, and fixes or patches. 

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Related topics

Known and corrected issues

Remedy Action Request System release notes Open link

Remedy IT Service Management Suite release notes Open link

BMC CMDB release notes Open link

DateSummary
June 13, 2022This patch includes defect fixes for Remedy with Smart IT.20.08 patches
January 7, 2021120.08 patch 12 includes fixes for defects in Smart IT and BMC Service Request Management.20.08 patches
September 16, 2021

20.08 patch 9 includes fixes for defects in Smart IT.

20.08 patches
July 28, 202120.08 patch 4 includes fixes for defects in Smart Reporting.20.08 patches
June 21, 2021

20.08 patch 3 includes fixes for defects in Smart Reporting.

20.08 patches
May 19, 202120.08 patch 2 includes fixes for defects in Smart Reporting.20.08 patches
April 21, 202120.08 patch 1 includes fixes for defects in Smart Reporting.20.08 patches
September 23, 2020

Enhancements available in this release:

  • Performance improvement for Report Design with Calculated Field

  • Performance improvement for broadcasting through email

  • View status of previous executions of broadcasts

  • Ability to check data connectivity by enabling volatile data source settings

20.08 enhancements

1 There are no patches with version numbers 20.08.05, 20.08.06, 20.08.07, 20.08.08, 20.08.10, and 20.08.11.

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Last modified by Murali Mohan Thandava Murthy on Jun 13, 2022
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