Managing scheduled broadcast tasks

You can use the schedule list to search, view, edit, pause, run, and delete scheduled tasks. You can also view the history of previous executions of a scheduled task for the last 30 days to see if the tasks were executed successfully or failed. 

To edit, pause, delete, or run a scheduled task

1. In Remedy Smart Reporting, select Administration > Admin Console > Schedule Management.
2. For a task, click Expand ().
3. Depending on the action that you want to perform, click either of the following buttons:
   
   • Edit
   • Pause
   • Delete
   • Run now
4. Click Save.

To view the history of scheduled tasks

1. In Remedy Smart Reporting, select Administration > Admin Console > Schedule Management.

2. Click History.
   The History window displays the executions carried out in the last 30 days. For content delivering tasks such as broadcast reports, a list of recipients is maintained for each execution. You can use this list to track which users received the content successfully. If the content delivery failed for any user, you can also view the error message for the failed delivery.

   Important

   Tasks executions before Remedy Smart Reporting version 20.08 will not be shown on the history page.