This documentation supports the 20.08 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Distributing a report to a Smart Reporting user

Through Remedy Smart Reporting(Smart Reporting), you can distribute reports to other users' inboxes.

To distribute a report to a Smart Reporting user

  1. On an active report, click the Share button.

  2. Select Distribute if it is not already selected.

  3. Click the Add Recipients field, and select the users or groups to whom you want to distribute the report.


     Reports are distributed only to users who have the appropriate level of access for the report.

  4. (Optional) Enter a message to go with your distribution.
  5. Click Submit.

Where to go from here

Sharing reports with external users via email

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