This documentation supports the 20.02 version of Remedy Smart Reporting.

To view an earlier version, select the version from the Product version menu.

Updating Remedy Smart Reporting data source connection password

If the Remedy AR System Administrator password is updated on Remedy Mid Tier, the Remedy Smart Reporting Administrator must update the Data Source password to this updated password. 

To update the BMC Remedy Smart Reporting Data Source password

  1. Log in to the Remedy Mid-Tier as the Remedy Smart Reporting administrator.
  2. Select Applications > Smart Reporting > Smart Reporting Console.
  3. On the Remedy Smart Reporting console, go to Administration > Admin console > Data sources.
  4. Open the AR System Data source.
  5. Under the Connection section, click Change Password and enter the new password.
  6. Click Test Connection.
  7. Click Save.
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