This documentation supports the 20.02 version of Remedy Smart Reporting.

To view an earlier version, select the version from the Product version menu.

Out-of-the-box BMC Release Management reports

A user can use the following out-of-the-box Remedy Release Management(Release Management) reports and dashboard to understand configuration management activity within the organization. 

Release Management reports

Report Name

Description

Open Releases by Business Service

Lists the open releases for each business service. 

Open Releases by Business Service and by Priority

Lists the open releases for each Business Service based on priority. 

Open Releases by Priority

Lists the open releases based on priority. 

Open Releases by Release Type

Lists the open releases based on release type. 

Pending Approval Releases by Business ServiceLists the business service-wise releases that are pending for approval.
Pending Approval Releases by Impact and Business JustificationLists the releases that are pending for approval based on impact and business justification.
Release Cost SummaryLists the the total planned cost summary grouped by cost classification. You can drill down to view further details.
Release Cost Summary Detail ReportLists the cost summary and location of a release grouped by year and quarter.
Releases by Business Service and by Risk Level

Lists all releases for each Business Service based on risk level. 

Releases by Impact and by Risk Level

Lists all releases based on impact and risk level. 

Releases by Milestone and by Risk Level

Lists all releases based on milestone and risk level.

Release Crosstab

Lists all releases based on Company and Business Service. In the Release Crosstab report, click the release status count to view more details.

Release ListLists details such as Release ID, Business Service, Business Justification, Impact, Priority, Risk Level, Milestone, Release Status and Submit Date. This report appears when you drill-down from the Release Dashboard and other reports which includes
Release Submission Trend

Lists the submission trend of all release requests.

Release Risk Level and Impact By Scheduled Start Date

Lists all releases based on impact and risk level. The releases are grouped by their Scheduled Start Date. Click Release ID to view the release details.

Releases With Related Problems

Lists all releases that have problems associated with them.

Releases by StatusLists a pie chart that shows the summary of releases split by release status. Drill down capability in the report provides a list of releases for the selected status value.
Release Activity ReportLists the associated incidents, changes, problems, activity and their details. The release list in this report can be filtered by release status.

Release Management dashboard

The Release Management dashboard is built with the following configuration:

Dashboard nameContent categoryContent sub categoryDashboard filtersDashboard description
Release DashboardBMC Remedy Operational ReportingRelease Management
  • Submit Date
    • Default value—Last 3 months
  • Company

This dashboard includes the following reports for Release Management:

  • Open Releases by Release Type

  • Open Releases by Priority

  • Open Releases by Business Service and by Priority

  • Release Submission Trend

  • Release Crosstab

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