This documentation supports the 20.02 version of Remedy Smart Reporting.

To view an earlier version, select the version from the Product version menu.

Getting started with out-of-the-box reports

All onboarded users can access and run out-of-the-box reports. By default, all out-of-the-box content is public, but users can make them private as required. Additionally, users can apply filters to out-of-the-box reports. These filters help to optimize the report results. 

You can view out-of-the-box reports by selecting Browse > Reports from the navigation pane of Remedy Smart Reporting.


The following types of out-of-the-box reports are available in Remedy Smart Reporting:

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