Accessing and navigating the Remedy Smart Reporting Admin console
An administrator can use the Admin Console to perform the administrative activities in Remedy Smart Reporting. To perform additional administrative functionalities, a super admin user can directly access the Admin Console by using the URL http://RemedySmartReportingServerHostName:port/AdminConsole/#.
To access the Administration console
- Log in to Remedy Mid Tier as a Remedy Smart Reporting administrator.
- Select Applications > Smart Reporting > Smart Reporting Console.
From the left navigation panel, select Administration > Admin Console.
License Days Left
The license countdown provides the super administrator user with the status of the product license. The countdown figure changes to red when there is less than 45 days left before the expiration date.
The License Countdown panel is visible to a super administrator user only.
Configuration items
On the Administration page, you can access the following pages to make configuration changes.
| Item | Description | Reference |
|---|---|---|
| Configuration settings | Customize Remedy Smart Reporting settings, such as authentication, integration (headers, footers, and navigation), page formatting, the email server and defaults, system parameters, and regional settings. |
Configuration
|
| Content settings | Configure content settings and formatting defaults that control how Remedy Smart Reporting displays each type of content:
| Customizing styles for reports, charts, and dashboards |
| Images & Maps | Load new images into the system, and define items such as raster maps and WMS layers. Raster maps are images with each zone specified as a unique color, which defines the zones to be replaced by heat map coloring. |
Images & Maps
|
| Email Template | Customize the look-and-feel of system-generated emails. |
Email Template
|
in the Yellowfin documentationAdministration items
On the Administration page, you can access the following pages to make administrative changes:
| Item | Description | Reference |
|---|---|---|
| Session Management | View active sessions, and close sessions. For example, you might need to close a session if a user is logged in from one IP address and then tries to log in from another address but is denied access. |
Session Management
|
| Schedule Management | View and manage the following types of scheduled tasks:
| Monitoring and managing scheduled tasks |
| Dashboard Management | View all available dashboards to check their status, subscriptions, and report numbers. Additionally, edit and delete selected tabs. |
Dashboard Management
|
| System Information | View current system information including version details, security settings, and system resources. Support might ask you to export system information to an .xml file to assist with troubleshooting. |
System Information
|
| Content Translation | Enable the system to provide User Entered reporting content across multiple languages by allowing users to translate content such as Report Names, Column Titles, Chart Labels, and so on. |
Content Translation
|
| Client Organizations | View and manage a list of client organizations. Note: Client organizations is visible to super administrator users only. | Organizations in a multitenancy environment |
| Export | Export content definitions to .xml files for migration and backup purposes. |
Importing or Exporting Data
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| Import | Import content definitions from .xml files for migration and backup purposes. |
Importing or Exporting Data
|
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