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This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite .

Planning

If you are planning to install or upgrade Remedy Smart Reporting in an on-premises environment, see  Remedy Smart Reporting deployment  in the Remedy deployment online documentation.

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