This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite .

Managing reports on the dashboard tab

Each report is displayed in an area on the dashboard known as the report portlet. From here, you can perform multiple operations as described in this topic. 

Related topics

From the Yellowfin documentation:

Report Portlet

KPI Tabs


To manage reports on a tab

Select the following options to view and use of reports on tabs.


Menu options

Access the reporting menu. The options are:

  • Default Display (Draft report only)—Select the way the report is initially displayed on the tab, depending on how the report is designed:
    • Summary and Chart
    • Chart
    • Summary
    • Table
  • View ReportOpen the report review page outside of the dashboard area.
  • PrintGenerate a printable display of the tab.
  • Delete (Draft report only)Remove the report from the dashboard tab.
  • ExportGenerate an export of the report in various formats.
  • ShareDistribute or email the report to other users.
  • Reset ReportReset the report to its original state if you have drilled down to multiple layers or hierarchies of the report.

    Note: The report is automatically reset each time you log in to Remedy Smart Reporting.

  • InformationDisplay the report summary information

Display toggle

Toggle between chart and table view on the dashboard, if multiple views are available.


Open the report preview page, outside the dashboard area.


Remove the report from the dashboard tab.

To move and resize reports

When a dashboard tab is in draft mode, complete the following steps:

  • To move the report portlet, hover over over the grid of dots on the top left of the tab and drag it to another area of the tab.
  • To resize the report portlet, hover over the bottom of the portlet, and drag the bar up or down to resize.


The width of the report portlets is fixed. You can change only the length of the report portlets.

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