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This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite .

Getting started

If you are new to the Remedy Smart Reporting product, see the following sections for an introduction to product features and descriptions of the interface. The topics also discuss reporting capabilities as well as administration and configuration details for system administrators.

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