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This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite .

Enabling broadcasting

If you need to send report-related updates at regular intervals, you can schedule broadcasts for specific reports.

To set the broadcast schedule for a report, the administrator and report writer must perform the following procedures:

TaskActionWhoReference
1Configure the SMTP settings. Administrator

Configuration in the Yellowfin documentation

2Enable Broadcasting on the Data Source Connection.AdministratorThe procedure below
3Enable the Broadcasting Role Permissions for User Roles that require it.AdministratorManaging user accounts, roles, and permissions
4Enable broadcasting on the report.Report writerBroadcasting reports to Smart Reporting users

As an administrator, you can manage the scheduled broadcast tasks.

To enable broadcasts

  1. Log in to Remedy Smart Reporting as an administrator.
  2. From the left side panel, select Administration > Admin Console.
  3. Open the Data Sources panel.
  4. Click the connection that is used for creating the report.
  5. On the Connection page, open the Usage Parameters panel.
  6. Enable the Broadcast and Subscribe options.
  7. Click Save.
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