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This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite .

Defining report fields, filters, and display options

  • Queries for retrieving data for the report

  • Data formatting

Under the Search field, the views, also called categories and subcategories, are displayed as folders. These folders have the fields that you can add to your report. These fields are are mapped to the fields in Remedy AR System forms.

The following topics describe how to define fields and filters for your report and how to modify the way the fields are displayed:

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