This documentation supports the 22.1 version of BMC Helix ITSM: Smart IT. To view an earlier version, select the version from the Product version menu.

The documentation for BMC Helix ITSM 23.3.00 has changed. To understand the changed documentation structure see, Where did the Smart IT documentation go? Open link  

Adding feedback to Smart IT

After a system administrator installs and configures Smart IT, you can add feedback to the Universal Client (UC) of Smart IT. Your feedback or survey helps BMC to understand your requirements and BMC considers the users' feedback while planning the enhancements for the future releases.  

To add feedback to Smart IT

Follow these steps to add feedback to Smart IT:

  1. Click the drop down icon of your profile.
  2. Click Feedback.
  3. Select language.
  4. Provide your feedback.
  5. Click Submit. Your feedback is submitted to BMC.

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