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This documentation supports the 21.3 version of BMC Helix ITSM: Smart IT.

To view an earlier version, select the version from the Product version menu.

BMC Helix ITSM: Smart IT 21.3

Troubleshooting

Consult the following topics for information about troubleshooting Smart IT product, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.

Related topics

Support information

Popular knowledge articles for Smart IT Open link

Troubleshooting Smart IT issues

Known issues

Known and corrected issues

Diagnostics and logs


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Last modified by IDD Robot on Dec 04, 2023
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