Release notes and notices
Learn what’s new or changed for BMC Helix ITSM: Smart IT 21.3, including new features, urgent issues, documentation updates, and fixes or patches.
Tip
To stay informed of changes to this space, place a watch on this page.
Date | Summary | Reference |
---|---|---|
September 5, 2023 | Issues that were corrected by 21.3 patch 10 and issues that remain open Patch 10 for version 21.3 is available for both SaaS subscribers and on-premises customers. | |
June 15, 2023 | Issues that were corrected by 21.3 patch 9 and issues that remain open Patch 9 for version 21.3 is available for SaaS subscribers. | |
January 23, 2023 | Issues that were corrected by 21.3 patch 8 and issues that remain open Patch 8 for version 21.3 is available for SaaS subscribers. | |
December 20, 2022 | Issues that were corrected by 21.3 patch 7 and issues that remain open Patch 7 for version 21.3 is available for SaaS subscribers. | |
December 1, 2022 | Patch 6 for version 21.3 is available for on-premises customers. | |
October 3, 2022 | Updates to Patch 6 for version 21.3 are available for SaaS subscribers. This update includes support for rebranding embedded and custom Progressive Web Application (PWA) screens according to your company's standards and requirements. | |
September 2, 2022 | Not applicable | |
August 1, 2022 | Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch:
| |
May 26, 2022 | Multiple issues corrected | 21.3 patches |
March 23, 2022 | Multiple issues corrected | 21.3 patches |
February 8, 2022 | Not applicable | |
January 20, 2022 | Issues that were corrected by 21.3 patch 2 and issues that remain open Patch 2 for version 21.3 is available for BMC Helix subscribers (SaaS). This patch release includes the following updates:
| 21.3 patches |
January 5, 2022 | Issues that were corrected by 21.3 patch 2 and issues that remain open Patch 2 for version 21.3 is available for on-premises customers. This patch offers support for BMC Helix ITSM Insights and BMC Helix Dashboards deployment. | 21.3 patches |
November 19, 2021 | Issues that were corrected by 21.3 patch 1 and issues that remain open Updates available in 21.3 patch 1:
| 21.3 patches |
October 4, 2021 | Enhancements available in this release:
| 21.3 enhancements |
Comments
Log in or register to comment.