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Phased rollout

 

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

BMC Helix ITSM: Smart IT 21.02

Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Smart IT 21.02, including new features, urgent issues, documentation updates, and fixes or patches. 

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BMC Helix ITSM 21.02 release notes

Date

Title

Summary

May 4, 202121.02.01: Patch 1

This patch release includes fixes and updates in BMC Helix Innovation Studio, and defect fixes for Smart IT.

March 17, 2021

21.02 enhancements

Enhancements available in this release:

  • Progressive Web App screens for six more ticket types
  • BMC Helix ITSM extends Russian language support and adds Polish language support
  • Product name change for Remedy Smart IT

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Last modified by Idd Robot on May 25, 2023
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