Adding custom fields to your views using Smart IT
You might have custom fields defined for BMC Remedy IT Service Management, that you would like to display in the Smart IT user interface. You might also want to display out-of-the-box BMC Remedy ITSM fields that are not shown by default in Smart IT. You can also define a custom field in BMC Remedy IT Service Management and then make the fields available for selection in Smart IT.
Important
If you have enabled the Enable-Progressive-Views parameter in Centralized configuration, you can add custom fields to the incident and work order forms (PWA screens) by using Remedy Developer Studio only.
For information on developing a progressive web application (PWA) in Remedy Developer Studio, see
Developing a Progressive Web Application
.
This section includes the following topics:
- Process of adding custom fields to your views using Smart IT
- Dynamic expressions for configuration
- Adding custom fields to the Incident view
- Adding custom fields to the Asset View
- Adding custom fields to the Work Order view
- Adding custom fields to the Task view
- Adding custom fields to the Person Profile view
- Adding custom fields to the Change view
- Adding custom fields to the Problem Investigation view
- Adding custom fields to the Known Error view
- Adding custom fields to supported language views
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