Release notes and notices

Learn what’s new or changed for Remedy with Smart IT 2.0, including new features, urgent issues, documentation updates, and fixes or patches.

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Known and corrected issues

Date	Title	Summary
June 28, 2019	2.0.00.002: Patch 2 for version 2.0.00	Defect fixes and other corrected issues. Limiting the automated change collision detection Support for Mongo 3.6.12 and 4.0.10
February 28, 2018	2.0.00.001: Patch 1 for version 2.0.00	Defect fixes and other corrected issues.
February 28, 2018	2.0.00 enhancements	Enhancements available in version 2.0.00 of Remedy with Smart IT (Smart IT) are: Enhanced screen configuration capabilities Capability to update field using expression Provider action for a specific field for change and incident ticket Ticket console enhancement Additional process to add custom fields to the Asset View Global search enhancements Smart Recorder search enhancement Additional configuration parameters Customization information transfer using the BMC Remedy Deployment Application Management of configuration data through Centralized Configuration (CCS) forms Data migration utility for Smart IT 2.0 upgrade Auto-categorization by using BMC Cognitive Service Management

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