2.0.00.001: Patch 1 for version 2.0.00
2.0.00.002: Patch 2 for version 2.0.00
Patch 1 for Remedy with Smart IT 2.0.00 includes all of the files needed to update Smart IT 2.0.00 and BMC Digital Workplace version 18.02. Apply this patch if you have Smart IT installed by itself, or if you have Smart IT and BMC Digital Workplace installed together.
Patch 1 for version 2.0.00 also includes defect fixes. For more information, see Known and corrected issues.
Downloading the patch
For download instructions, see .
Installing the patch
Use the BMC Digital Workplace and Smart IT installer contained in this patch when performing the installation instructions in .