Smart IT asset types and sub types

Remedy IT Service Management provides a number of asset types and sub types for creating an asset. Each asset sub type relates to an existing Atrium CMDB class. The existing asset classes and sub classes have been reorganized in Remedy with Smart IT to provide a more logically grouped set of asset types and sub types. This makes it easier for users to use these sub types when creating or filtering asset data.

The following table lists the available asset types and sub types in Smart IT:

Asset Type	Asset Sub Types
Business Service	Business Service
Computer System	Computer System Mainframe Printer
Equipment	Equipment
Hardware	CDROM Drive Card Chassis Database Storage Disk Drive Floppy Drive Hardware Package Hardware System Component Keyboard Local File System Media Memory Monitor Pointing Device Processor Rack Remote File System Resource Pool System Resource Tape Drive UPS
Network	Admin Domain Cluster Communication Endpoint Connectivity Collection Connectivity Segment IP Connectivity Subnet IP Endpoint IPX Connectivity Network LAN Endpoint LNs Collection Local Area Network (LAN) NT Domain Network Port Protocol Endpoint Wide Area Network (WAN)
Other	Account Activity Business Process Concrete Collection Document Logical System Component Physical Location Role Service Offering Instance Transaction
Software	Application Application Infrastructure Application Service Application System BIOS Element Database Disk Partition File System Operating System Package Patch Product Resource Allocation Setting Data Share Software Server System Software Virtual System Enabler Virtual System Setting Data

Note

Custom sub-classes that you create are listed in the sub-type list of the parent asset type. For example, any custom sub-class created for a Printer in BMC Atrium CMDB, will be available for selection in the Computer System sub-types list.

Related topics

Learning about Asset Management

Managing assets in Smart IT

Overview of asset profiles in Smart IT

Smart IT asset types and sub types

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